Rise Me App — developed and operated by Upwizer
Sign in to Rise Me App on Android, iOS, or the web, then go to Profile → Account Settings → Delete account and confirm. Your account and its data are deleted straight away and you are signed out on that device.
Email support@risemeapp.com from the email address linked to your account, with the subject "Delete my account". We may ask you to confirm the request so that nobody else can delete your account.
Your profile (name, email address, profile photo, sign-in provider ID), your learning progress, lesson ratings, onboarding quiz answers, daily progress and streaks, and your email preferences. You will stop receiving emails from us.
Payment and subscription records held by the store or payment provider you bought through — Google Play, the App Store, or Lemon Squeezy (web) — and by RevenueCat, which manages in-app subscriptions; they keep these under their own policies and legal obligations (for example, tax records). We may keep limited purchase records where the law requires it. Deleting your account does not cancel an active subscription: cancel it in Google Play, the App Store, or your Lemon Squeezy receipt first so you are not charged again.
In-app deletion is immediate. Email requests are completed within 30 days, and we confirm by email when it is done. Copies in our server backups are overwritten on a rolling basis.
See our Privacy Policy for everything we collect and your other rights, including downloading a copy of your data.